Compliance

Our corporate values include honest, Hanseatic behaviour, inspired by the example of an honourable businessman, along with conscientious dealings with one another. We strive to embody these values and hold ourselves accountable to them. Through our compliance measures, we ensure the protection of our customers, employees, and partners.

At HanseMerkur, compliance encompasses all precautions taken to ensure adherence to legal and other mandatory regulations; it is an integral part of our operations.

Supply Chain Due Diligence Act

For HanseMerkur, respect for human rights and environmental due diligence has always been a fundamental aspect of our responsible corporate governance and our social responsibility.

Complaint Procedure under the Supply Chain Due Diligence Act

If you have information regarding human rights and environmental risks, as well as violations of human rights-related or environmental obligations arising from the economic activities of HanseMerkur or of a direct or indirect supplier, you can securely and confidentially report this information to our compliance department using the following email address or by post:

HanseMerkur Health Insurance AG
Compliance Department (confidential)
LkSG Complaint Procedure
Siegfried Wedells Place 1
20354 Hamburg

Details about the complaint procedure can be found in our procedural guidelines.