Personal Service – 24/7 Support
Whichever plan and options you select, one thing is constant, our commitment and drive to deliver quality, excellence and the highest levels of service and customer satisfaction.
24/7 Support 24/7, 365 Days a Year Helpline – Multilingual team of medical experts and professionals are always available to advise and guide members.
“More customer service and support staff, less sales guys and big advertising budgets”
In fact we believe we have the highest ratio of support, customer service and technical people per dollar of premium.
Highest service levels you would expect from a German Insurer – From the delivery of cards on time, to the swift processing of claims through to just having proper and responsive support in the Middle-East.
“Reliable…..best service levels….dedicated team based”
“A team of highly trained consultants will review the current medical insurance needs of brokers and direct clients, for groups, families and individuals to guide you and help to tailor the best product for your specific needs at a price that is right for you” Consultants who listen and advise what’s best for you, not just selling what we have even if it is not the best thing for you.
Main Features of our Product Offering: