Telehealth

Are you tired of waiting for hours or even days to schedule an appointment with a doctor just to spend more time travelling to and waiting in a doctor’s office for a simple consultation or check-up? Or perhaps you have a chronic condition that requires frequent monitoring but the hassle of scheduling appointments and frequent trips to the doctor’s office is a major inconvenience?

With telehealth, provided as part of your health insurance policy, you can say goodbye to those frustrating experiences. Telehealth allows you to connect with healthcare professionals from the comfort of your own home or place of work, using a smartphone, computer, or tablet. This means no more time wasted in waiting rooms or dealing with the stress of commuting to appointments.

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But the benefits of telehealth extend beyond just convenience. For insured persons, telehealth can also mean significant cost savings. Any deductibles or coinsurance payable on outpatient consultations are waived on all HanseMerkur insurance policies if an insured person uses telehealth. In other words, for free and the delivery of medications (including prescribed/controlled medication) is also free of charge.

Employers also stand to benefit from providing telehealth services as part of their health insurance policies. By offering telehealth, employers can improve the health and well-being of their employees, leading to increased productivity and lower rates of absenteeism. Additionally, telehealth can help reduce overall healthcare costs, thus controlling claims which can help employers save money on their insurance premiums.

HanseMerkur policies come with a variety of different services under so-called telehealth.

  • Telehealth (instant connect)
  • Video Health (instant connect)
  • Free pharmacy delivery (UAE Only)

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So, whether you’re an insured person looking for more convenient and affordable healthcare options, or an employer looking to improve the health and productivity of your workforce, telehealth is a valuable and beneficial addition to any health insurance policy.