Talk to a Qualified Doctor Anytime, Anywhere – 24/7 with Health At Hand – A Premier Benefit of Your HanseMerkur Plan

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Unexpected health concerns do not always arise during office hours. As a HanseMerkur insured Member, you have immediate access to DHA-licensed doctors 24 hours a day, 7 days a week, via convenient video consultation through Health At Hand. Skip the waiting room and receive expert medical advice from the comfort of your home, office, or while traveling. Health At Hand, a service included with your health insurance plan, offers a range of services, including:

  • On-demand video consultations
  • Diagnosis and treatment recommendations
  • e-Prescriptions for OTC medications (where applicable)
  • Issuance of sick leave certificates
  • Referrals to specialists when needed

Download the Lumi app, and as a HanseMerkur insured Member, experience the future of healthcare. Convenient, qualified care is just a tap away.